Sales terms and additional charges for private customers

Fuels: Sales terms and additional charges for oil products

Delivery time

Neste fuel products are delivered on workdays from Monday to Friday between 6 a.m. and 10 p.m. The normal order to delivery time for fuels is not more than 6 workdays. In following municipalities the order to delivery time is not more than 8 workdays:

Enontekiö, Ii, Inari, Kemi, Kemijärvi, Keminmaa, Kittilä, Kolari, Kuusamo, Muonio, Pelkosenniemi, Pello, Posio, Pudasjärvi, Puolanka, Ranua, Rovaniemi, Salla, Savukoski, Simo, Sodankylä, Suomussalmi, Taivalkoski, Tervola, Tornio, Utsjoki, Yli-Ii, Ylitornio, Ilomantsi, Joensuu, Kiihtelysvaara, Konnevesi.

Mimimum delivery amount

The minimun delivery amount is the smallest amount of product that is delivered to the customer without additional charges. The minimum delivery amount for light fuel oil is 1000 litres, diesel 1500 litres and for petrol 2000 litres.

Additional charges: Fuel Products



EUR (VAT 24%)

Emergency delivery charge

Charged for deliveries outside normal delivery hours.

150,00 eur

Small delivery charge

Charged if the order/delivery is less than the minimum delivery amount

60,00 eur

Holiday charge

Debited for deliveries made on customers request on Saturdays, Sundays and holidays.

350,00 eur

Boat delivery charge

Requires a fixed Camlock connector, overfill protector and an air pipe.

150,00 eur

All special delivery cases have to be agreed on with the Customer Service, tel. +358 (0)200 80100 (workdays 8am - 4pm).